To initiate the processing of orders below PKR 20,000 & Ready-to-Ship articles, a 20% advance payment is necessary. And, failure to do so will lead to automatic order cancellation.
To initiate the processing of orders above PKR 20,000, a 100% advance payment is necessary. And, failure to do so will lead to automatic order cancellation.
To confirm international orders, full payment (100% advance) must be made via either Credit/Debit card payment or Bank Transfer. And, failure to do so will lead to automatic order cancellation.
The cost of international shipment will be determined based on the weight of the article at the time of the checkout.
Advance payment for any bridal or formal order cannot be refunded or adjusted.
Customers have the option to cancel any paid order within 48 hours of placing it. However, orders placed with the "Cash on Delivery" payment option must be canceled within 12 hours of placing the order. To initiate a cancellation, the customer can send the corresponding order number to +92 328 4000195
The management retains the right to cancel any order if deemed necessary however, the customer will be notified under such circumstances.
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